Analogue or digital? They work in tandem! Huron Church News January 2019

I fully admit to being a very amateur gardener.

With a lot of dedication, a little luck and willingness to learn I generally am assured of a bumper crop of tomatoes each year, regardless if this one variety is supposed to produce fruit in 65 days, this one in 75 days and this one in 85 days. They all come at once!!


And one trick I learned is to never plant a solo tomato plant. Plants, flowers and trees require cross-pollination.


The same is true between analogue and digital. We must stop thinking of them as separate but part of the means in which we tell our story, the church’s story and the story of Jesus Christ. They do not exist separately but work in tandem to cross-pollinate.


After all, we want to be able to leverage the social networks of our parishioners to grow the church. The best means of encouraging growth is getting them to interact with your church on digital platforms.


Each week we have a captive audience of people who want to hear what we have to say. Seize this opportunity to always direct parishioners back to Facebook, Twitter and your website. Have announcements slides with your social media accounts, email announcements each week with links to
your social media accounts, always include web addresses on all printed material and ask people to sign up to Facebook events like you would any other sign-up sheet.


This ensures your parishioners move from analogue to engaging with you digitally. It also ensures that those engagements will be seen by their family and friends.

This cross-pollination will  help your church grow, both in digital footprint but also with analogue visitors on Sunday mornings.

Private and public: where is the line? – Huron Church News February 2018

There is a very fine line between public and private and on Social Media which can be razor thin. Many of us have signed up for Facebook, Twitter or other platforms as private individuals. The terms of service of those platforms also clearly articulate that the content we post and the individual user controls who has accesses to that content.

However, when social media is used for professional purposes, the line between personal and professional can be blurred. When using “private” accounts to promote the churches and institutions to which we belong, that which may have been considered private becomes public. Once that line has been crossed, we cease to be private individuals expressing opinions. Our private opinions and accounts become extensions of the church or institution that we represent — for good or for ill.

Many professional clergy and church leaders use personal accounts to help further the overall reach of church’s message. It is a great way of living the Great Commission and being a visible sign of Christ. And I would encourage people to continue to live as outward visible signs of God’s reconciliation with the world. But acting this way also needs to come with a caution.

If you use your personal account for church business – or any business for that matter – – actions in your personal life can have consequences for the church or institution you represent. You cease to be just an individual, but a representative. This is important to keep in mind when you delete, censor, debate or silence comments you don’t like.

If you blend your personal and public lives, your actions no longer just represent you, but they represent your specific parish and the church in general. It is always best to take a step back from the keyboard or device before posting something in the heat of the moment and ask how your words reflect the church. Am I living and posting in a way that reflects the image of Christ? Is the Kingdom of God served by this tweet or comment?

As we head towards the season of Lent, now more than ever is a good time to reflect upon our social media practices, how we engage with colleagues, parishioners and the wider world.

Canadian Church Press Awards

The Canadian Church Press 2017 award of merits were released. While I did not win an award, the Huron Church News had a third place award for in-depth coverage of a news event. It is for the coverage of coadjutor bishop election of Feb. 13, 2016 (printed in our April edition). The April edition can be viewed here, HCN-4-InDepthNews I share the byline with Sandra Coulson.

My column, “Media Bytes”, was also entered but alas won no awards. The comments back from the judges though were, “Once again, if there were more than three prizes to award I could give half of the entries on this competition an award. Consistently interesting and highly readable.”

Frequency of posting: how to create a consistent presence, Huron Church News September 2016

Your church’s digital communication is like connecting with a friend. If you call infrequently, you tend to drift apart. If you speak too often, you might feel like the friendship requires too much of your attention. You may consider changing your phone number or letting the call go to voice mail.

The same tension can be found online. While you want to stay in contact with friends and share events from your church and life, you also don’t want to spam your Facebook feed with too much too often.

Consistency is key. Your church’s communication plan should consider the frequency in addition to the tone of your communications. Consider when content will be posted, and how often (daily, weekly or a few times a week), and what sort of content will be shared. Just as infrequent posting says something about your community so does posting too often.

This can be a challenging task. Luckily, there are tools to help you schedule your social media posts so you can plan ahead instead of constantly considering when and what to post.

The first tool at our disposal is the native built-in scheduler on Facebook. This simple tool lets you load a series of posts ahead of time – say before a vacation or the busy Christmas season. This tool can be found in the drop-down menu next to the publish button on your page. Instead of publishing the post, simply schedule it.

Hootesuite.com has been my go-to for scheduling and managing social media accounts for years. I use the free version, which allows me to manage multiple social media platforms at once including Twitter and Facebook and schedule posts across multiple streams. The free version allows you to manage three different accounts through one convenient dashboard.

Another solution that has recently appeared on my radar is Buffer.com. The free version of Buffer is wonderful for scheduling posts but the dashboard only manages a single Facebook account. Despite this limitation, Buffer is a great solution for a church as it can schedule posts for your Facebook page, Twitter and Instagram accounts. If you happen to manage multiple Facebook pages, Twitter or Instagram accounts, you will need to upgrade to a paid version.

By scheduling posts in advance, you only need an hour or two a month to create consistency and an active social media presence. Much of the work of sharing content and promoting events can be scheduled in advance, freeing you from being tethered to your phone or computer daily. Think of it like mailing a letter, once you have placed it in the mailbox, you can walk away knowing it will be delivered, freeing you to focus on other areas of ministry while keeping your social media accounts consistently active.

Community in action: capturing a perfect picture, Huron Church News April 2016

Photos of your community in action can be an ideal way to tell your story. But sometimes it can be hard to capture a picture that communicates the message you want to share. Whether it be for privacy, logistical, or quality reasons, stock photos can be a preferable solution.

First, isolating your parish’s “story”, who you are and what you do in the world, is an essential part of your communication strategy. Selecting the right image to tell that story can profoundly drive your web traffic and even lead to new-comers on a Sunday morning.

A picture, after all, is worth a thousand words. This point was driven home this past September as millions of people saw the lifeless body of Alan Kurdi lying on a beach in Turkey. This image moved thousands of people across the Diocese of Huron to join with thousands more across Canada to open their homes and lives to refugees from this humanitarian crisis.

We were aware of the refugee crisis prior to seeing the image, much like the world is aware of the church and the work we do to be the hands and feet of Christ in the world. Yet an image can move people to open their homes, or even to join a church.

Selecting the images you use to tell your story is critical. Sharing images of a youth group worshiping with a praise band, or a collection of young families is fine, if that is part of your story. But if your parish is elderly, appreciates Gregorian chant and sings hymns accompanied an organ, then you are not telling your genuine story. Newcomers want to know who you are, not who you aspire to be. And if they feel they have been misled, they may not return and you may be missing out on attracting those who would be a fantastic fit for your community.

A good rule of thumb when deploying an image on your website is to use one every 250 words. It helps to properly space images and avoids the over use of images while also helping to tell your story.
Images are a great way to help tell your story in the digital realm. Following some simple rules can go a long way to communicate your particular story. Just keep in mind some useful tips: one image for every 250 words, always purchase your image to fairly compensate the artist and most importantly, have the image tell your story and avoid Exodus 20:16.

The bus factor – who holds critical information in your parish? Huron Church News March 2016

If a bus hit you tomorrow how would it affect your church?

This may sound like an odd question, but in business management, and especially in the field of software development, the bus factor is a critical measurement of this exact question. That is, how is information concentrated, and, if someone were suddenly removed from the equation, how would it impact the team or organization?

Where two or three are gathered, they will know all the passwords.

In my work with parishes around the diocese over the past few years, I have discovered that most churches have a very low bus factor, often a bus factor of one. This means that only one person has information that is critical to the parish. This is often passwords or log-in information for social media accounts, ownership over the parish’s web address, or access to critical email addresses or web/hosting services.

Often, the person who has this information is a parishioner and not even parish staff, wardens, or clergy. In many cases, ownership of domain names and web hosting has been left with a past member of the parish.

This is a dangerously low bus factor. Losing control of accounts can be frustrating and delay or completely stop critical activities of the parish. It can lead to having to reboot and redesign websites, social media accounts and pursuing complex processes to regain access to lost accounts.

It is good practice to keep all necessary passwords and information for digital accounts and configurations with the parish so wardens always have access if necessary. Secondly, all renewals for accounts, web hosting services and domain registration ought to be through the parish and not personal credit cards.

Ultimately, your parish should practice good Christian theology when it comes to bus factor: where two or three are gathered, they will know all the passwords.

Use your website to call your visitors to action, Huron Church News February 2016

“Go, therefore, and make disciples of all nations, baptizing them in the name of the Father, and of the Son, and of the Holy Spirit, and teaching them to obey everything that I have commanded you” — Matthew 28:19-20

Matthew gives us a call to action and we measure our success by the number of disciples brought to our Lord.

By applying the same principles to our online communications, we can ensure we effectively achieve our Lord’s call to action.

Having a website for your church has become as much of a requirement as having a listing in the phone book. They’re essential for people to find you.

But once they do find your website, what action do you want them to take?

Do you want them to look at your Sunday service times? Sign up for your newsletter? Volunteer for a ministry?

What you want your visitors to do can help you get the results you want from your web presence. Having a well-defined call to action on your website means you can direct your users toward your desired action and measure how well you achieve your goal.

Driving people to your action is best achieved by a simple, clear call on your site.

A distinct button that says, “click here to register” or “visit us” is a good example of a call to action. When a user clicks on the link, you know that your website has achieved its goal.

Measuring the success of your call to action is easy with Google Analytics. By adding a tracking code, you can track how many visitors came to your site, and most importantly, how many of those did what you wanted them to do.

You can track visits to a given page, clicks of a button or downloads of a file, or you can define your own custom events to track.

By identifying clear and measurable goals for your website, you can design your site and content around driving traffic through your calls to action.

Once your goals are clearly defined, measuring success is just a matter of setting up analytics and tweaking your site until it is performing the way you want it to.

What is your Because? Huron Church News January 2016

When was the last time you spontaneously tried a restaurant? With no recommendation from a friend or a review read on Yelp. You just saw a sign and said, “What the heck, let’s give that a try?”

If you are like many Gen-Xers or Millennials, cold calls to restaurants are not common. Decisions to go to a new restaurant are based on recommendations from trusted friends or online reviews.

That being the case, why do we expect people to walk into our churches simply because we have a pithy quote on our sign? True, we will, on the odd occasion, have a cold call from a seeker or someone new to town, but these occurrences are far from the norm.

What’s far more common is a friend or colleague recommends their church to a friend, just like a restaurant. They do so because they know why they love their church and can articulate exactly what their church does well and what they enjoy about it. It could be a good youth group, a strong music program or a preacher fantastic at liturgy and inspiring and relevant in sermons.

Whatever the reason, if parishioners know exactly why they love their church, they will be able to clearly articulate their feelings with family, friends or colleagues.

So when people ask me to help them promote their church, the question I always start with is this: What is your “because”? Why would someone come to your church? Can you or your parishioners finish this statement quickly and concisely: “You should come to my church because . . .”

If you or your parishioners can’t finish this statement to briefly and effectively describe your church, any outward communication is premature.

If people can’t articulate their experience with a friend, then we shouldn’t expect hundreds of people to flock to our churches on Bring a Friend Sunday or Back to Church Sunday.

The best and oldest form of evangelism is still our parishioners’ social network. But to leverage these networks, whether online or off, we must first inspire our parishioners, educate them, and, most of all, give them permission to go out into the world and tell people that they love their church because . . .

Include Communications as Part of your 2016 Planning? Huron Church News December 2015

The end of 2015 is at hand. Budgets and plans for the coming year are being drawn up and leadership roles are being considered. This is an excellent time for a comprehensive survey of your parish’s communication plans and tools.

A good place to start is to review the current contracts you have with communication companies. What do you still need? And what should be re-evaluated?

Your current Internet, telephone, or web hosting plan may not have been updated for years and you may find much better deals are now available. A quick call to your service provider can yield better service, higher speeds, or cost savings in the hundred of dollars. Take a few minutes to make sure your plans are up-to-date and compare providers to get the best deal.

Next, look at what platforms you use to communicate the message of Christ to the wider world. Does the parish have a Facebook page or Twitter account? Have these been dormant or underused for some time? Who is responsible for maintaining the online presence of the parish? Is this a team effort or the responsibility of just one person?

The person (or persons) responsible for your external communications is an important selection and should be considered with equal importance as other parish roles.

This person is the voice of the parish, but as with many other positions, requires the support of the entire vestry. To maintain an active social media presence, the rest of the parish must commit to participate. Your selection of platforms to maintain may depend on this commitment.

Now is the time to cull or re-commit to the accounts that underused. While reducing your communications channels can seem like a step backward, it is better to focus on a few things well than to spread yourself too thin. Having a good, robust website and active Facebook page is better than having many platforms that are infrequently updated or underused.

Finally, ensure that the parish has control over all accounts and products. A well-intentioned volunteer who has been maintaining an account or website may leave and the parish would lose access to these accounts. The parish should protect itself from this all-too-common occurrence by ensuring that accounts are registered and paid for by the parish and not a single member, including the rector.

Adding an annual review of your communication strategy is a good practice to ensure you head into the new year with a message that is focused on the Great Commission and tools that are efficient and effective at spreading the Good News of Jesus Christ.

Diocese Of Huron Launches Facebook Page, Huron Church News February 2015

Facebook: a place for friends, families, colleagues, and acquaintances to connect over cats, babies, news, events, announcements, politics, videos, brands, and communities. Facebook is a means of communication, connection, and organization across generations and demographics.

And Facebook presents an exciting opportunity for the Diocese of Huron to connect in all these ways and more with people from across the diocese and to spread the Gospel message.

The Diocese of Huron’s new Facebook page promotes events and communities of diocesan interest and creates a dialogue about who the church is, who we have been, and who we are becoming as the people of God. The step into Facebook is one in a series of efforts by the diocese to engage with people both in our churches and in our neighbourhoods. As the diocese continues to renew its communication patterns, it is important to be in the places where our message, Christ’s message, can be received.

In many ways, social media is the new agora of ancient times, the meeting place where individuals discuss daily events and share their faith. It is critical for the Diocese of Huron to be involved in these conversations and to proclaim the word of
God.

Stop by and like us on Facebook at www.facebook.com/dioceseofhuron and keep up to date on news, events, and thought-provoking discussions of interest throughout our great diocese.

HuronChurchNewsFeb2015

The church and contest

Attention all clergy!!

Your work hereMy partner and I are excited to announce an exciting opportunity for you. In a few months we will be getting married and would like a custom marriage service designed for us. We want it to be special and unique, so nothing out of the box. (Or book)

So we decided that we would hold a CONTEST!! That’s right. Simply submit your marriage service that you designed for us to the email address below and we will review them. We look forward to announcing the winner on our wedding website. (What great recognition for you and your work!!)

Wait!! There is more. Not only will you be acknowledged for your hard work on our website and at our wedding too when the officiant we hire to perform your service gives you a shoot out!! But you will also receive a new Ipad for all your efforts.

We look forward to reviewing your submissions soon.

Okay maybe the above contest is tongue in cheek. But that is how the church comes across to graphic designers, web developers and artist when we hold a “contest” so we can get a free poster for an event or a new logo for our church.

I know it is well intentioned. But it is also insulting to highly trained professionals.

It says:

We do not value your work

We want something for free

We don’t understand the industry and therefor look amateurish.

I hope in the future we, clergy and church leaders, who want to have our own work valued and respected would afford the same respect to other industries. And we would always look to fairly compensate people for their hard work in their trained field of expertise and be grateful when those we have contracted for work offer it at a reduced rate or free as a gift to God.

The Problem with Adjectives

http://www.dreamstime.com/stock-photo-goggle-chihuahua-image27930960The adjective is a great descriptor. It provides nuance to the otherwise banal. Things stop being so plain and take on visions in our minds. The dog is just a dog. But a large black dog, with short coarse hair and a large head may bring to mind the image of a Rottweiler, rather then a cute Chihuahua.

Of course to call an adjective a descriptor is also rather redundant. The very purpose of an adjective is to provide nuance and description to a noun. A car becomes more than a simple car when we refer to it as a sports car or an SUV.

Adjectives provide colour, depth and texture to our language. They open a creative world to us and allow us to communicate specific images and specific ideas. The adjective is a powerful tool in communication.

The adjective can also be dangerous, it can oppress and it can most definitely be used to maintain systems of oppression. I can think of many examples, but I would like to bring to your attention three examples that I believe can help open up this dialogue to us so we can see the problems that can arise at times when we use a descriptor on a noun.

First is Gay Marriage. The implication by putting the descriptor on this noun, marriage, is to somehow quantify the marriage as different then the average or regular marriage. While it is true the couple is homogenous, I fail to see how a gay marriage is any different then a heterosexual marriage. In the morning the gay couple does not get out of their gay bed, have gay breakfast; drive their gay car to their gay job, while living their gay life.

By using the descriptor to describe the marriage of a homosexual couple it can lead to a second-class status. There is marriage and then there is gay marriage. And somehow that doesn’t seem equal to me.

This problem also applies with gender in the work force. My wife is a computer programmer. This is the work she does. By referring to her, as a girl programmer, is to somehow say that she is different then a regular programmer and what she does is not the same. It separates her from her colleagues and others her. It is to say she is different. Maybe that different is special, but it still separates her from her colleagues and implies, in a sense, that she programs differently or writes girl code.

I believe this is also the case for women clergy. Whether male or female is irrelevant, the same vocation is being fulfilled. The same sacraments are being celebrated. To call a priest a woman priest, is to somehow separate her from what her male counterparts do. She is after all simply a priest. No better or no worse then a male priest.

The adjective, while it can add so much to our language and communication can also help maintain systems of oppression and separation between us as a people, a society and in gender relations.

And I believe this is also theologically dangerous and counter-intuitive to Holy Scripture. It was after all St Paul who said in Galatians (3:28) “There is no longer Jew or Greek, there is no longer slave or free, there is no longer male and female; for all of you are one in Christ Jesus.”